Last Updated: January 2025
Yuminaga Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yuminagafoods.com (the "Site") and use our services.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Contact Information: Name, company email address, company name, and other contact details you provide when requesting product specifications or samples.
- Business Information: Product interests, application types, and other business-related information you share with us.
- Communication Data: Records of correspondence when you contact us via email or through our contact form.
We also automatically collect certain information when you visit our Site, including:
- Usage Data: Information about how you access and use the Site, such as pages viewed, time spent on pages, and referring website addresses.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience and analyze Site usage.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested product specifications, samples, and documentation.
- Process and fulfill your requests for information about our products and services.
- Communicate with you about our products, services, and business updates.
- Improve our Site, products, and services based on your feedback and usage patterns.
- Comply with legal obligations and enforce our terms and policies.
- Protect our rights, property, and safety, as well as that of our customers and others.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, and email delivery. These providers are contractually obligated to protect your information.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and the safety of others.
- With Your Consent: We may share information with your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and business requirements.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.
- Data Portability: Request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us at headoffice@yuminagafoods.com.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including Japan and the United States. These countries may have data protection laws that differ from those in your country. By using our Site, you consent to the transfer of your information to these countries.
7. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and understand user preferences. You can control cookies through your browser settings, though disabling cookies may affect Site functionality.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Site after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Yuminaga Co., Ltd.
2-16-13 Shiba, Kawaguchi City
Saitama Prefecture, Japan
Email: headoffice@yuminagafoods.com
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information). To exercise these rights, please contact us at headoffice@yuminagafoods.com.